Question 1

Does every package include Accommodation (Stay)?

Accepted Answer

Yes, Every Holiday Package include Hotel Accommodation (Stay) for a specific period as mentioned in the package.

Question 2

What kind of Accommodation(stay) will be provided in the package?

Accepted Answer

We offer a wide range of accommodation options to suit the unique preferences and requirements of every traveler. Whether you’re seeking the classic comfort of a hotel, the luxurious experience of a resort, the privacy of a villa, the charm of a treehouse, the tranquility of a houseboat, or the convenience of an apartment, we have something for everyone.

Our flexible approach allows travelers to customize their stay by selecting the specific type of accommodation that aligns with their preferences and travel needs. Each option is thoughtfully curated to ensure a delightful experience, blending comfort, quality, and unique features.
For those seeking a touch of luxury, our resorts and villas provide exclusive amenities and personalized services. If you prefer an immersive nature experience, our treehouses and houseboats offer a serene escape from the everyday hustle. Apartments cater to travelers who value flexibility and space, while hotels provide tried-and-true comfort with excellent hospitality.

No matter your choice, all accommodations are carefully vetted to meet our high standards of safety, hygiene, and guest satisfaction. This ensures that your stay will not only meet but exceed your expectations, making your journey truly unforgettable.

Question 3

What is the quality of the hotels included in holiday packages?

Accepted Answer

We offer a selection of 3-star, 4-star, and 5-star hotels as part of our holiday packages to cater to the diverse preferences and budgets of our clients. Each hotel included in our packages undergoes a thorough inspection and verification process to ensure it meets our strict standards of quality, comfort, and service.
Our team meticulously evaluates every property based on various criteria, including cleanliness, safety, ambiance, and the range of amenities provided. From well-maintained rooms and hygienic facilities to exceptional customer service and convenient locations, we prioritize delivering a seamless and enjoyable stay for our customers.
Additionally, we collaborate only with trusted hotel partners who consistently maintain high standards and prioritize guest satisfaction. Whether you're looking for luxurious 5-star indulgence, the balanced comfort of a 4-star stay, or the affordability of a 3-star accommodation, rest assured that all our recommendations are carefully curated to enhance your holiday experience.

Question 4

What are the minimum standards maintained in Holiday packages?

Accepted Answer

For all our holiday packages, we ensure that accommodations meet a minimum standard of 3-star hotels and above to provide our customers with comfort, quality, and reliability. However, in certain remote destinations within India, where hotels meeting this standard may not be available, we carefully select the best available options that uphold cleanliness, safety, and essential amenities.

To maintain transparency and build trust, we provide the names and complete addresses of the selected hotels at the itinerary planning stage. This allows our customers to review the accommodation options beforehand and make an informed decision. We prioritize customer satisfaction and only proceed with the reservation after receiving confirmation and approval from the traveler regarding the proposed accommodations.

Our goal is to ensure that every aspect of your journey, including your stay, is comfortable and stress-free, no matter the destination. Even in locations with limited choices, we make every effort to deliver the best possible experience, ensuring your trip is enjoyable and memorable.

Question 5

What are the standard check-in and checkout times in Indian hotels provided in Holiday Packages?

Accepted Answer

The common hotel standard check-in time in Indian packages will be 12:00 PM and checkout will be 10:00 AM for International packages will be 03:00 PM and checkout will be 10:00 AM . Please make sure your flight, train, or bus arrives at the first destination on or before 12:00 PM for Indian holidays and 03:00 PM for International holidays to ensure a smooth hotel check-in.

Early check-in or late check-out is not included in the standard packages. However, early check-in can be arranged in a customized package if requested in advance and communicated to the travel expert.

Question 6

Can I Get an early check in in the hotel on Day-1 for a domestic Package (Indian package)?

Accepted Answer

The common hotel standard check-in time in Indian packages will be 12:00 PM. Please make sure your flight, train, or bus arrives at the first destination on or before 12:00 PM to ensure a smooth hotel check-in. Early check-in or late check-out is not included in the standard packages.

However, early check-in can be arranged in a customized package if requested in advance and communicated to the travel expert.

Question 7

Can I Get a late checkout in the hotel on last day for a domestic Package (Indian package)?

Accepted Answer

The common hotel standard checkout time in Indian packages will be at 10:00 AM. Late check-out is not included in the standard packages. However, early a late check out can be arranged in a customized package if requested in advance and communicated to the travel expert.

Question 8

Can I Get an early check-in in the hotel on Day-1 for an International Package?

Accepted Answer

The common hotel standard check-in time in international packages will be 3:00 PM. Please make sure your flight, train, or bus arrives at the first destination on or before 3:00 PM to ensure a smooth hotel check-in. Early check-in or late check-out is not included in the standard packages. However, early check-in can be arranged in a customized package if requested in advance and communicated to the travel expert.

Question 9

Can I Get a late checkout in the hotel on last day for an international package?

Accepted Answer

The common hotel standard checkout time in international packages will be at 10:00 AM. Late check-out is not included in the standard packages. However, early a late check out can be arranged in a customized package if requested in advance and communicated to the travel expert.

Question 10

Can I Book the package for tomorrow?

Accepted Answer

It is not advisable to book a package for the before 2 days due to the dynamic availability of hotels and services, which increases the likelihood of cancellations. To avoid service cancellations, we require a minimum of 2 days’ notice to accept bookings.

Question 11

What kind of room standards selected for the packages?

Accepted Answer

Our holiday packages include accommodations in standard room categories at all hotels, ensuring comfort and value for every traveler. However, if you prefer an upgraded room or a specific room category, our packages can be easily customized to suit your preferences.

Simply inform your travel expert of your desired room category during the itinerary planning stage. Whether it’s a room with a stunning view, additional space, or exclusive amenities, we’ll tailor the package to match your needs, ensuring your stay is exactly as you envision. Your comfort and satisfaction are our top priorities, and we’re here to make your travel experience truly exceptional.

Question 12

What kind of room sharing's are provided in the packages?

Accepted Answer

Room sharing is typically arranged as follows:

Double sharing for 2 adults 
Double sharing with an extra mattress for 3 adults 
Double sharing with an extra mattress for 2 adults and 1 child with a bed 
Double sharing with an extra mattress for 2 adults with 1 child with a bed and 1 child without a bed

Children below 2 years (infants) are accommodated free of cost for both domestic (Indian) and international packages.

Question 13

Are meals included in the Domestic package (Indian package)?

Accepted Answer

The package usually include breakfast (where day-1 breakfast is mandatorily excluded unless specified in the package inclusions section). In Indian packages lunch and dinner will be provisioned in the accommodated hotel.

However it may differ based on the requirements, like meal at restaurant, packed meal, or meal in the flight. Packages may also include lunch and dinner where ever required as per the package only when mentioned in the inclusions section.

Question 14

What type of meals are included in the international package?

Accepted Answer

International packages include breakfast at the accommodated hotel (where day-1 breakfast is mandatorily excluded unless specified in the package inclusions section) lunch and dinner will be provided at nearby Indian restaurants, sometimes meal coupons and a meal with transfers, you can check whether the meal is a meal coupon or meal with transfer in the inclusion section of the itinerary.

Question 15

Does the honeymoon package include candle light dinner?

Accepted Answer

A candle light dinner is subject to hotel honeymoon inclusion package. Please check the honeymoon inclusion section in the day wise itinerary and in the inclusions of the itinerary.

Question 16

Are honeymoon inclusions added in the package?

Accepted Answer

Yes, honeymoon inclusions are added in honeymoon packages in any one accommodated hotels. The inclusions may vary from hotel to hotel, please check the honeymoon inclusions in the inclusion section of the itinerary .

Question 17

Can I Customize honeymoon inclusions for a specific package?

Accepted Answer

You can personalize your honeymoon package by selecting the “Customize this package” option. To do so, go to the Packages section, click on View Details, then select Customize, and finally choose “Customize this package”. This process allows you to adjust various aspects of the trip, such as accommodation, activities, meals, and itinerary, to match your specific preferences. Essentially, it gives you the flexibility to tailor your honeymoon experience to make it unique and special to you.

Question 18

Can I Customize honeymoon package as per my preferences?

Accepted Answer

You can personalize your honeymoon by selecting the option to “Customize New Package”. To begin, go to the Packages section, click View Details for the honeymoon package you like, then choose Customize. Finally, click on “Customize this package” to adjust the trip to your preferences. This process lets you tailor everything from the type of accommodation to the activities, meals, and special experiences, ensuring your honeymoon is perfectly suited to your desires and creating a unique, memorable experience.

Question 19

Are entrance tickets included in the package?

Accepted Answer

Entrance tickets are not always included in every package. However, in some cases, if a specific sightseeing excursion requires an entry fee to access certain attractions, the package may include the cost of these tickets. This means that while tickets might not be standard in all packages, they will be provided in those that involve visits to attractions where entry fees are necessary. Essentially, it's a way of ensuring that the package covers all necessary expenses for a complete and hassle-free experience at particular destinations.

Question 20

Are the entry tickets included for NRI’s (Non-Resident Indians)?

Accepted Answer

The entry tickets included in the package are only valid for Indian nationals who hold a standard Indian passport or Aadhar card. These tickets will not be applicable to NRIs (Non-Resident Indians) or individuals who are residents of other countries. This means that only Indian citizens can use the tickets provided in the package, while foreign nationals or those residing outside India will need to purchase separate tickets for entry. This policy ensures that the tickets are specifically for Indian nationals as per the regulations.

Question 21

Who is a tour guide (travel guide or tourist guide)

Accepted Answer

A tourist guide is a person who leads visitors on trips and provides explanations about the places they visit. They share interesting details about historical, cultural, and natural sites, enhancing the travel experience. The guide’s job is to make the tour informative and engaging, helping tourists better understand the significance of each location.

Question 22

Is Guide included in the package?

Accepted Answer

Tour Guide may not be a common inclusion in all the packages, however may be included in few packages where the particular tour demands a tour guide for the excursion. You can check the guide inclusion in the inclusion section of the itinerary.

Question 23

What are the exclusions in the package?

Accepted Answer

Includes only the items listed in the inclusions section are covered in the package, and anything not mentioned is excluded. If you wish to include additional services or activities, you can customize the package according to your preferences, ensuring that your specific needs and desires are met during the trip.

Question 24

What is a private transfer?

Accepted Answer

A private transfer is a taxi or other vehicle reserved solely for your party. Private transfers will be waiting for you on arrival to the destination airport, and will take you directly to your hotel or apartment, without any stops on route.

Question 25

What is a SIC transfer?

Accepted Answer

SIC tours (Seat-in-Coach Basis Tours) involve sharing a coach or van with other tourists. You’ll visit the scenic spots listed in the itinerary, making it a cost-effective way to explore key attractions. It’s a convenient option that combines guided tours with shared transport, allowing you to experience the destination without the expense of private transport.

Question 26

Are all tours provided on Private basis?

Accepted Answer

Usually, all tours are provided on Private basis both in Domestic and International packages, but there can be few excursions which operate only on SIC basis which will be provided on SIC Basis. Any SIC tours in international packages the information will be provided as limitations in the transportation section of the itinerary.

Question 27

Are all tours provided on SIC basis?

Accepted Answer

Usually, all tours are provided on Private basis both in Domestic and International packages, but there can be few excursions which operate only on SIC basis which will be provided on SIC Basis. Any SIC tours in international packages the information will be provided as limitations in the transportation section of the itinerary .

Question 28

Are Transfers (Airport transfers) on private basis in international packages?

Accepted Answer

In most international packages, airport transfers are provided on a private basis for a direct and exclusive journey. However, in some cases, transfers may be on an SIC (Seat-in-Coach) basis, where you share the vehicle with other travelers. This will be clearly mentioned in the transportation section of your itinerary page, so be sure to check it for details.

Question 29

Are Transfers (Airport transfers) on SIC basis in international packages?

Accepted Answer

Airport transfers in international packages are usually provided on a private basis for a direct and exclusive experience. However, in some cases, transfers may be available on an SIC (Seat-in-Coach) basis, where you share the ride with other travelers. This will be mentioned in the transportation section of your itinerary , so be sure to check it for details.

Question 30

Are Transfers (Airport transfers) on private basis in Indian packages?

Accepted Answer

In domestic packages, all transfers are typically provided on a private basis, ensuring a comfortable and personalized travel experience. This means you’ll have exclusive transportation for your journey between destinations. However, if there are any exceptions, such as transfers on a shared basis, it will be clearly mentioned in the transportation section of the itinerary . Be sure to review this section to confirm the type of transfer included in your package for a smooth travel experience.

Question 31

Are Transfers (Airport transfers) on SIC basis in Indian packages?

Accepted Answer

In domestic packages, all transfers are generally arranged on a private basis, offering you exclusive and comfortable transportation throughout your trip. This ensures a personalized and hassle-free experience as you travel between destinations. However, if any transfers are arranged on a shared basis, such as SIC (Seat-in-Coach), it will be clearly mentioned in the transportation section of your itinerary . Checking this section helps you understand the specific transfer details included in your package.

Question 32

What is a disposal vehicle or disposable cab?

Accepted Answer

A cab at disposal means the same vehicle will be available for you throughout the trip, ready to take you wherever you need to go. You’ll have the flexibility to use the cab on-demand, ensuring a convenient and reliable transportation option during your travels.

Question 33

Is vehicle provided for tours and transfers on Disposable basis?

Accepted Answer

A cab at disposal means the same vehicle will be available for you throughout the trip, ready to take you wherever you need to go. You’ll have the flexibility to use the cab on-demand, ensuring a convenient and reliable transportation option during your travels.

Question 34

What are the common inclusions in domestic packages transportation?

Accepted Answer

In domestic packages, the transportation typically includes airport transfers, tours, driver batta (driver’s allowance), and toll taxes. This ensures that all your travel needs are covered, from airport pickups to sightseeing tours, along with any associated costs like tolls. To get a detailed breakdown of what's included, it's important to check the transportation inclusions section of the itinerary . This will give you clarity on all the transportation services provided during your trip.

Question 35

What are the common inclusions in international packages transportation?

Accepted Answer

In international packages, transportation typically covers point-to-point transfers, ensuring smooth travel between key destinations. However, tips to drivers are usually not included in the package and may need to be paid separately. To get a clear understanding of the transportation services and any exclusions, it’s essential to review the transportation inclusions section of the itinerary. This will provide you with all the details about what’s covered and help you plan accordingly for your trip.

Question 36

Can I include personal expenses in the package?

Accepted Answer

Personal expenses, such as shopping, meals outside the package, or additional services, are not included in the holiday package. These costs are separate and must be covered by you during your trip. The package is designed to cover the essentials like accommodation, transfers, and tours, but any extra spending on personal preferences or leisure activities is your responsibility. It's important to budget for these personal expenses to ensure a smooth and enjoyable holiday experience.

Question 37

What are departure details?

Accepted Answer

Departure details refer to the precise pickup and drop-off locations for your trip, marking the starting and ending points of your holiday package. These details ensure that you know exactly where to begin and conclude your journey, providing clarity on where to meet the transport at the start and where you’ll be dropped off at the end. It's important to review these details carefully so you're prepared for a smooth transition throughout the trip.

Question 38

Where is the pickup location for the package?

Accepted Answer

A pickup point specifies the exact location, including the address and time, where you'll be collected at the start of your journey. It also includes the pickup itinerary, giving you a clear outline of when and where to meet your transport. To ensure a smooth start to your trip, it's important to check the departure details in the itinerary, where you’ll find all the relevant information about your pickup point and time. This helps you plan ahead and ensures you're on time for your journey.

Question 39

Where is the drop location for the package?

Accepted Answer

A drop point provides the exact location, address, and time where you'll be dropped off at the end of your trip. It also includes the drop itinerary, which outlines the details of the drop-off schedule. To ensure a smooth conclusion to your journey, it's important to check the departure details in the itinerary . Here, you’ll find all the necessary information about the drop point, ensuring you’re aware of where and when to expect your drop-off.

Question 40

Are the vehicles and drivers safe and secure?

Accepted Answer

All the transport vendors and cabs are quality checked and are rated in terms of Behavior, geographical knowledge and vehicle quality. However, the vehicle ratings will be mentioned in the transportation section of the itinerary.

Question 41

Can I choose the type of transport for the package?

Accepted Answer

Yes, you can choose from various transport options that best suit your comfort. These options are available in the "choose transport options" section of the Costing Section. Whether you're looking for a more luxurious or budget-friendly ride, this section allows you to customize your travel experience to your preference

Question 42

What is a flexi tour?

Accepted Answer

The flexi tour offers the convenience of rescheduling to any other day that suits you. However, this flexibility is only available if you stay in the same location for a minimum of two days. If you move to your next destination, the flexi tour option will no longer be applicable. This ensures that the tour can be properly arranged and enjoyed without the constraints of travel between different locations. The flexi tour is commonly included in Indian packages.

Question 43

Is flexi tour included in international packages?

Accepted Answer

A flexi tour is rarely included in international packages, since in international packages the tours on specific day may include entry tickets which cannot be rescheduled for other day. Please check the tour type will be mentioned in the Day wise itinerary section of the Itinerary .

Question 44

Does all the packages include travel insurance?

Accepted Answer

Yes, all the packages are insured with basic travel insurance policy, however the benefits differ from international travel insurance and domestic travel insurance. You can check the benefits of the insurance policy Packages-Search-Itinerary -Travel with peace of mind-View details.

Question 45

How can I customize a package?

Accepted Answer

You have 2 options to customize the package, you can either choose to "Customize this package" where you can customize the desired package when the package suites your preferences but need any modifications like specific dates or group requirement or upgradation of hotel standards or meal plan or others, this option enables you to maintain the same itinerary with your preferred changes. In the second option You can customize new package where you can request a new itinerary based on your preferences and get it customized by the travel expert. Any customization takes 24 hours to 48 hours for a perfect itinerary where all the hotel live availabilities and vehicles are reconfirmed before issuing the itinerary.

Question 46

What are booking details?

Accepted Answer

Before booking any package, it is important to check the booking details thoroughly since it is the final itinerary which you have chosen, you can check the room sharing type and vehicle type and travel dates before proceeding with the reservation.

Question 47

Can I book the package on someone else name?

Accepted Answer

Yes, you can make the booking(reservation) on your name or you can also book for someone else from your login id. But it is essential to provide a copy of Valid Aadhar card of the lead passenger in case of Domestic package and Valid Passport of the lead passenger in case of International Package.

Question 48

What is booking summary?

Accepted Answer

After making the package payment, you will receive the booking summary where the final details of the itinerary will be mentioned. After your payment is processed, our reservations team will process the booking as per itinerary, including package inclusions and exclusions. They will also verify hotel and service availability. In case of non-availability of any service they will contact you to discuss on the alternate options and upon your approval, the package will be confirmed, and reservations will proceed accordingly.

Question 49

How can I cancel my package?

Accepted Answer

Yes, you can cancel my package, Cancellation is subject to the following charges: Up to 60 days prior to departure 40% Chargable, 59-46 days prior to departure 75% Chargable, 45-31 days prior to departure 80% Chargable, 30 days prior to departure 100% Chargable.

Question 50

Can I block a package?

Accepted Answer

Yes, you can block a package with a minimum amount of advance which is non-refundable. The blocking amount for every package is mentioned in the payment section of the itinerary .

Question 51

What is the minimum time period to avail package blocking?

Question 52

What is the maximum number of passengers (travelers or people) I can choose for a package?

Question 53

What is the minimum number of passengers (travelers or people) I can choose for a package?

Question 54

Can I get a cost bifurcation for adult and children?

Question 55

What is a holiday package?

Question 56

How do I book a holiday package?

Question 57

Can you tell me the distance between the hotel and the city center included in the domestic packages?

Question 58

Can I choose the number of rooms according to my preference?

80K

HAPPY CUSTOMERS

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OPERATING
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PARTNERS

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BUSINESS
ASSOCIATES

80K

HAPPY CUSTOMERS

65+

OPERATING COUNTRIES

180+

FRANCHISEE PARTNERS

1k+

BUSINESS ASSOCIATES

OPERATING
COUNTRIES

FRANCHISEE
PARTNERS

BUSINESS
ASSOCIATES